Inbound Call center

Inbound Call center

My Client, a fortune 500 bank, will have a need for 80 inbound customer service reps. This is a temporary position that will start either December or January and go until mid April.

The Representatives will be responsible for providing frontline call support for external/internal clients for calls related to tax reporting. There is a heavy inbound phone volume with considerable research in a call center environment. The individual should demonstrate excellent customer service skills with a strong attention to detail. The individual will be dealing with Financial Advisors and high net worth individuals on a daily basis. They should have a professional demeanor and be able to maintain a stringent call center schedule. Full training will be provided. Prior financial services experience a plus. This is a 35 hour work week with shifts between the hours of 8:00 A.M.-6:30 P.M. Pay rate starts at $13.00 an hour.

Working hours: 8:00 AM-6:30PM

The ideal candidates must possess call center experience, commitment to complete the entire assignment Dec-April, and be flexible with shift schedule.

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